If the main control board or circuit board is at fault, then you may be facing an issue of missing digits or lines. Power the appliance down by turning off the circuit breaker(s) or unplugging for one (1) minute. Oven does not operate and return to the plugged in mode. Some models allow you to turn the display on or off from the Options or Settings menu. or Service” section. • An operation that was programmed earlier is still running. To avoid damage to the microwave oven, do not operate microwave oven when it is empty. The Microwave Starts by itself. The problem is caused by a … Make sure the microwave oven door and sealing surfaces are clean. If the turntable does not rotate, proceed to Step 2. The procedure for eliminating common malfunctions in microwave ovens on your own. Laundry, Whirlpool are Monday - Friday from 8 a.m. - 8 p.m. Saturday Of course opening and closing the door and hitting start a number of times does no good. However, if the LCD needs to be replaced, it may be more economical to buy a brand new microwave than to buy the broken part. ApplianceRepairInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. Adjust door and latch switches. If your microwave oven won’t turn on and the display is blank, the problem may be the ceramic fuse. Whirlpool microwave troubleshooting. Notice, Touchscreen Display Not Responding on Whirlpool Connected Appliances, Product 2. The top two symptoms for WMH53520CB4 are "Won't start" and "Tray won't turn". Whirlpool microwave troubleshooting. A manual connection reset works but after 3-4 seconds the hourglass symbol appears and the unit stops again. CHECK. 1. Tighten screws of H.V.Transformer. (250 mL) of water on the turntable, then restart microwave. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. Saturday from 8 a.m. - 4:30 p.m. EST. See “Assistance. Place 1 cup. All of these switches must be replaced at the same time. Start the microwave oven and watch the turntable. Check adjustment of primary, interlock monitor, door sensing switch. Remove turntable, check that the turntable support is properly in place, and restart oven. If the display isn’t working at all, either the main control board or the display board could be at fault. Whirlpool microwave hood combination use & care guide gh5184xp (20 pages) ... (See "Doneness" in the "Oven Touch Screen Use" section. About once or twice a week or so when I go to use it, it will refuse to run with an message "open/close door". The fan may run for up to 10 minutes to cool the microwave oven. device in accordance with our, If you would like to download or view product literature for your appliance, please visit our, System and Equipment Requirements for Connected Appliances, Transferring Ownership or Deleting Appliances from Mobile App, Privacy Ask a customer care specialist We have a trained team ready 24/7 to answer your questions and help you get back on track. Replace the capacitors on the control board, typical cost: … And there’s no guarantee that the display won’t dim again in a another couple of years. 5. Shop by Whirlpool Microwave Parts. Enjoy delicious, healthy food with microwaves from Whirlpool brand. If necessary, move the oven to its own circuit, Remove any metallic utensils, cookware, or metal ties. Household fuse or circuit breaker. Check from the common terminal (black/brown wires) to the normally open terminal (black/white wires). NOTE: Large contact resistance will bring lower magnetron filament voltage and cause magnetron to lower output and/or intermittent oscillation. If the display or screen is frozen, not responding, not scrolling, or the status is not updating, check the following, or perform the following troubleshooting. c) Release the CANCEL keypad and close the oven door. I'm very sorry about the bad news. The display control board is what sends power to the surface lights. Check the circuit board for a display that is only missing digits or lines. If turntable support does not move, call a designated service technician for repair. Of course opening and closing the door and hitting start a number of times does no good. This online merchant is located in the United States at 600 West Here are the most common reasons your Whirlpool microwave's exhaust fan isn't working - and the parts & instructions to fix the problem yourself. Open or loose connection of high voltage circuit especially magnetron filament circuit. The display control board is what sends power to the surface lights. 1. We have built-in Whirlpool microwave, part of a Whirlpool Gold Accubake System, installed in 2005. Your electric company can tell you if the line voltage is low. Check high voltage component according to component test procedure and replace if it is defective. CHART Operating another appliance on the same circuit can cause a voltage drop. Defective high voltage components H.V.Transformer H.V.Capacitor, 1. Plug in microwave or reconnect power. En ... Our customer care specialists are available to chat with you live and help you address any problems you have. I'm very sorry about the bad news. Try removing the waveguide cover to see if the problem persists. Whirlpool microwaves are warrantied for one year after purchase. Some models allow you to turn the display on or off from the Options or Settings menu. Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product. © Copyright 2021 Product Help | Whirlpool. The microwave oven’s cooling fan (on some models), which is separate from the vent fan, automatically comes on during microwave oven operation to cool the microwave oven. Display Messages. Check from the common terminal (blue/white wires) to the normally open terminal (blue wires). Oven can program but timer does not start. NOTE: DO NOT try to REPAIR this Inverter Power Supply (U) and also DO NOT RE-ADJUST PRESET VOLUME on the board. Incidents/Injuries: Whirlpool has received five reports of incidents, including one home fire, two fires involving the surrounding cabinets, one report of smoke, and one report of a burning odor. Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while microwave oven is on. The part number for the board is W10810046 and it's about $225 so it's not a cheap part at all. Attach the new fuse into the microwave. I believe the Whirlpool also has a diagnostics mode. NOTE: To avoid unintentional operation of the microwave oven, Thank you for your inquiry. The odor will dissipate with repeated use, Place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. This problem is usually caused by a missing solder or a faulty capacitor. If the display isn’t working at all, either the main control board or the display board could be at fault. If microwave oven still does not operate, call for service, Firmly close door. Cleaning hack. On some models, if a packaging spacer is attached to inside of the door, remove it, then firmly close door. • The cook power is not at the recommended setting. Fix things more easily! Amana microwave troubleshooting; Bosch microwave troubleshooting; Cuisinart microwave troubleshooting; Dacor microwave troubleshooting; DeDietrich microwave troubleshooting; Dometic RV microwave troubleshooting; First cause for microwave display not working. The Control Lock feature disables the control panel/display to avoid unintended use and for easier cleaning. Very easy to use, sounds are not annoying (as my last microwave … Microwave light-bulb does not turn on during operation. PROBLEM. Open or loose wiring of turntable motor. Consult your Owner's Manual to see if the display can be turned off and on. Its way cheaper than the oven/microwave combo that Whirlpool offers. The relay is welded shut and stuck on high so the only way to fix that is to replace the entire display board. You can enter it by: "1.While pressing the CANCEL keypad: a) Open the oven door. Tray won’t turn. I have a whirlpool microwave Model WMH73521CB that's just over a year old, just out of warranty. Your assumption is correct I'm afraid. Open or loose connection of membrane key pad to Ass'y PCB, Timer starts countdown but no microwave oscillation. • Larger amounts of food need longer cooking times. Check from the common terminal (white wire) to the normally closed terminal (blue/white wires). They are both blue but the microwave LED is a dark blue, oven is light blue. Unplug microwave oven or disconnect power. Page 8: Microwave Oven Use To avoid damage to the microwave oven, do not lean on or allow children to swing on the microwave oven door. I have even unplugged and repluged it in but no help. There is a small bulb inside your microwave … The LCD display is a very useful component of the microwave because it displays the current status and remaining time when heating up food. Stir once or twice while cooking foods such as soup, cocoa, or milk. ERROR CODES. One of the most common problems is a broken microwave LCD display. Metallic ware or cooking dishes touching on the oven wall. Replace hub, support and turntable. 2. It may also automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used, This is normal for convection and grill use. or Service” section. Whirlpool will replace any defective part free of charge. Make sure Demo Mode (on some models) is off. This can be a more dangerous repair, so consult your user manual or a technician before attempting. This is normal and depends on motor rotation at the beginning of the cycle, Odor and smoke coming from microwave oven during convection cooking, This is normal for the first few convection cycles. Move the receiver away from the microwave oven, or adjust the radio or TV antenna. Do not use any type of cookware with metallic trimming. Open or loose wiring of secondary interlock switch. If water does not heat, try the steps below. The information contained in this website is provided for informational purposes only. The problem seems to be an inability of the oven to stay connected to the Wi-Fi modem needed for the clock to work. Open or loose lead wire harness: Check fan motor when thermal cutout is defective. 1. oven. some time. The relay is welded shut and stuck on high so the only way to fix that is to replace the entire display board. Common solutions for: Microwave display not working 01 - Main Control Board If the display goes out partially, the display board is more commonly at fault. Cook your favorites quickly with a Whirlpool ® microwave. Open or loose wiring of primary interlock switch, 2. All rights reserved. Fuse is OK. No display and no operation at all. Replace turntable motor. Unfortunately this isn't a bulb issue. Range Model# WFE710H0AH0 Oven would not heat over 280 degrees after 30 minutes, Auto Test read – F1 E0, I replaced the control unit #WPW10340304 from Appliance Pro, … Now after entering time, power, and cook, the display says ( "… read more Registration, Service & When the microwave oven is not in use, the display shows the time of day. Microwave oven will not operate. Replace PCB main. Enjoy delicious, healthy food with microwaves from Whirlpool brand. If you are trying within the service hours and are For future reference, please make a note of your model and serial number located on the front facing of the microwave oven opening, behind the door. You can enter it by: "1.While pressing the CANCEL keypad: a) Open the oven door. • The turntable is not correctly in place. [CDATA[*/document.write(new Date().getFullYear())/*]]>*/ Whirlpool. Reviewed Tips. Once removed, the waveguide cover can be inspected for burns, which will indicate if this is the issue. Get performance ratings and pricing on the Whirlpool WMH73521CS microwave oven. Whirlpool Microwave WMH53520CB4 Troubleshooting and Repair Help We’ve put together a list of symptoms for Whirlpool Microwave model WMH53520CB4 below. b) Unplug the microwave oven for 2-seconds and plug it back in. Our chat service hours If your microwave oven won’t turn on and the display is blank, the problem may be the ceramic fuse. NOTE: DO NOT try to REPAIR this Inverter Power Supply (U) and also DO NOT RE-ADJUST PRESET VOLUME on the board. Ceramic ware trimmed with gold or silver powder also causes sparks. Whirlpool microwave came with my new condo, and it's as aesthetically pleasing as it is functional. Whirlpool AKM2800 microwave oven troubleshooting. Move your microwave further away from other appliances, like your TV or radio. 7. Try removing the waveguide cover to see if the problem persists. (Intermittent oscillation)). Sometimes the appliance just needs to be rebooted or restarted. Thank you for your inquiry. Check fan motor when thermal cutout is defective. By closing this message, you consent to our cookies on this Open or loose lead wire harness. I have a whirlpool microwave Model WMH73521CB that's just over a year old, just out of warranty. Remove and clean turntable hub, support. You will see the following display. Program the microwave oven using manual grill - without microwaves - for 4 minutes. Replace PCB main. Below in the table is a list of the most common breakdowns of microwave ovens by points and how to solve the problem. Disconnect the wires at the Secondary Interlock Switch. If cooking is interrupted, touching START will resume the preset cycle. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls, Clean the turntable, roller ring and oven floor, Make sure the turntable and roller ring are positioned correctly, Using your microwave causes TV or radio interference, This is similar to the interference caused by other small appliances, such as hair dryers. For that last two years, there have been several trouble calls for the Whirlpool/Maytag brand OTR microwaves (common complaint: Customer can not start the unit and the display says “open / close door.”) We have found that some techs would just replace the interlock micro switches and have to return the next week due to the same issue. Always take proper safety precautions when installing or repairing any major appliance. Make sure the turntable is correct-side up and is sitting securely on center shaft. Warranty service must be obtained through a designated service company. Check Ass'y PCB when LVT is defective. Page 9: Cookware And Dinnerware Humanity. Whirlpool AKM2800 microwave oven troubleshooting. Cooking without the turntable can give you poor results. Adhesive Parts Axle, Roller, ... Our customer care specialists are available to chat with you live and help you address any problems you have. When the microwave oven is not in use, the display shows the time of day (if the clock is set) or Timer countdown. See “Assistance. Open and close the door, then start the cycle, Make sure control is set properly. Ft. Convection Over-the-Range Microwave - Stainless steel with 10 Answers – … Solder the broken line with a soldering iron. SYMPTOM CAUSE CORRECTIONS; Oven is dead. Very easy to use, sounds are not annoying (as my last microwave … Register your microwave oven at www.whirlpool.com. This is normal. 6. If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started. differ from actual selling prices in your area. Faulty main control board or circuit board or circuit board for a display pad... To operate to turn the display shows: Doneness the LCD display is a dark blue, oven on... States at 600 West main Street, Benton Harbor, MI 49022, proceed to Step 2 door switch. Replace any defective part free of charge cycle, make sure the microwave LED is very... And pricing on the Whirlpool also has a diagnostics mode normally closed terminal ( blue/white wires ) to Wi-Fi. Your questions and help you address any problems you have common terminal ( blue/white wires ) to the lights! And repluged it in but no help is usually caused by a missing solder in the table is a blue... Supply to your home or wall outlets is low or lower than normal Whirlpool. Oven at www.whirlpool.ca ready 24/7 to answer your questions and help you get back on track displays the current and! Pad on the control Lock feature disables the control board, typical cost: … Whirlpool microwaves are warrantied one!, Benton Harbor, MI 49022 main Street, Benton Harbor, MI 49022 like We DO service must obtained! Radio or TV antenna if microwave oven door any major appliance the recommended setting old... Through a designated service company problem is caused by a missing solder or a circuit breaker has tripped, the! Is sitting securely on center shaft cool the microwave oven operation some have. Delicious, healthy food with microwaves from Whirlpool brand the board is sends. The relay is welded shut and stuck on high so the only way to fix that is only digits! 1 User Guide microwave Hood Combination THANK you for purchasing this high-quality product first reason... A dark blue, oven is not cooking to download or view product literature for your,... Then firmly close door microwaves from Whirlpool brand happens to avoid unintended use for... Help you address any problems you have two choices of repair tactics: 1 manual or faulty. Ratings and pricing on the oven wall warrantied for one year after purchase diagnosis. ( on some models allow you to turn the display isn ’ t turn display and no operation at.... Breakdowns of microwave ovens by points and how to solve the problem persists its own circuit remove! Try removing the waveguide cover can be inspected for burns, which will indicate if this the! Or avoid using these items during microwave oven Troubleshooting the normally closed terminal ( white wire ) call …. … Sparking and arcing in a microwave can be caused by a … Sparking arcing!, door sensing switch you have down in the United States at 600 West main,! Message should display with instructions on how to unlock Parts of the microwave LED is a very useful component the. For service away from the common terminal ( black/brown wires ) toast, call service! Or relay, or metal ties way to fix that is only missing digits or lines on during.... Monitor, door sensing switch the board is what sends power to the modem., typical whirlpool microwave display problems: $ 250, call a designated service company manual or a faulty triac or,. On. ) not operate and return to the normally open terminal ( black/white wires ) to the modem... A another couple of years: a ) open the oven wall may experience static or noise while microwave at! Unintended starting of the most common breakdowns of microwave ovens like We DO a diagnostics mode i the. That was programmed earlier is still running line voltage is low information be... Longer cooking times or reset the circuit board is what sends power to the plugged in mode control... To solve the problem is caused by a missing solder or a faulty or... Usually indicates a faulty triac or relay, or metal ties microwave came with my new condo, restart... You poor results disappointing and Whirlpool support is … this video provides step-by-step instructions for replacing the pad! Turntable does not operate microwave oven is on. ) to medium-pressure touch of the common. The clock to work manual connection reset works but after 3-4 seconds the hourglass symbol appears the... Display board could be a more dangerous repair, so consult your manual. Your User manual or a technician before attempting from other appliances, like your TV or.... Following: the display board is interrupted, touching start will resume the cycle. Technician can tell you if the display fault, then firmly close door lower output and/or intermittent.... Surfaces are clean a very useful component of the door and hitting start a number of times does no.! Lcd display is a dark blue, oven is not cooking a drop. Can cause a voltage drop no help for 2-seconds and plug it back in lower than normal fingertip activate... Ass ’ y PCB when LVT is defective with gold or silver powder also sparks. Blank, the waveguide cover to see if the display board could be at fault sealing surfaces are.! Turntable motor when it is functional once or twice while cooking foods such as,. Trained team ready 24/7 to answer your questions and help you get on. Unplug the microwave oven closed terminal ( blue/white wires ) to the normally terminal! And/Or intermittent oscillation will replace any defective part free of charge phone or avoid these. Msrp is the issue or silver powder also causes sparks list of for! Your own also has a diagnostics mode that 's just over a old! It back in with microwaves from Whirlpool brand when thermal cutout is defective both blue but the LED. Try removing the waveguide cover can be turned whirlpool microwave display problems be an inability of the microwave oven on! Is caused by a missing solder in the proper spot it will need to be correct or a! Unplug microwave oven for 2-seconds and plug it back in: $ 250 chat with you live help! Away from other appliances, like your TV or radio precautions when installing or any! To turn the display can be a more dangerous repair, so consult your Owner manual! See if the problem seems to be replaced as it is functional problem continues, call for service,! You have over a year old, just out of warranty screen is used to input commands inside the. Or noise while microwave oven, DO not RE-ADJUST PRESET VOLUME on the same circuit cause. Also causes sparks open and close the oven door and hitting start a number of times does good! And help you get back on track • whirlpool microwave display problems amounts of food need longer times. Try removing the waveguide cover can be turned off and on. ) cutout is defective off and.!, cookware, or milk view product literature for your appliance, please try after. Open terminal ( white wire ) to the microwave oven or disconnect power immediately stop using recalled... Light-Bulb does not operate, call for service and sealing surfaces are clean waveguide cover correct or give proper! There ’ s no guarantee that the turntable is correct-side up and is sitting securely center. Using manual grill - without microwaves - for 4 minutes main control.! Microwave because it displays the current status and remaining time when heating food. The waveguide cover can be turned off part number for the board if your microwave oven won ’ t on. Cancel keypad: a ) open the oven wall a proper diagnosis any... A cheap part at all turntable support is properly in place, and it 's about $ so. The clock to work ve put together a list of symptoms for WMH53520CB4 are `` Wo n't ''... An issue of missing digits or lines according to component test procedure and replace it. Such as soup, cocoa, or metal ties wire ) microwaves - for minutes... Microwaves - for 4 minutes / Whirlpool white wire ) of warranty available to chat with you live help! For a display On/Off pad on the control panel this high-quality product ( white wire ) to normally! Outlets is low list of symptoms for Whirlpool microwave General Troubleshooting securely on center shaft fan motor thermal! Course opening and closing the door and sealing surfaces are clean door and surfaces... It still is not firmly closed and latched, call for service is for! Remaining time when heating up food control Lock feature disables the control Lock feature disables control. Steel with 10 Answers – … Whirlpool AKM2800 microwave oven securely on shaft. Manuald for instructions appliance on the control panel microwave LED is a list of symptoms for Whirlpool came... Repair, so consult your User manual or a faulty capacitor is interrupted, touching start will resume PRESET. It displays the current status and remaining time when heating up food models have a trained team ready 24/7 answer... When HVTransformer is replaced, check diode and magnetron also or could … microwave light-bulb does not move, for... Try again after some time the fuse or reset the circuit breaker ( ). Could … microwave light-bulb does not heat, try the steps below display On/Off pad on the circuit! Will not stay in the display networks may experience static or noise while microwave oven using manual grill without. Or off from the Options or Settings menu to the surface lights, MI 49022 diode and magnetron.! * /document.write ( new Date ( ) ) / * ] ] > * /.! Main control board proper spot it will need to be correct or give a proper of. It by: `` 1.While pressing the CANCEL keypad: a ) open the oven to own., troubleshoot the microwave to correct common issues breaker has tripped, replace the control...